Support

We're a small team and we read every message. Here's how to get help.

Contact us

Email is the fastest way to reach us. We aim to reply within one business day.

User guide

Step-by-step help for every feature, from planning a trip to landing at your destination.

Open the Ruta user guide →
In the app

Tap the ? in the bottom corner of any screen for help with that exact feature, or use Contact support in Settings.

Privacy

Your trip and your documents stay on your device. Read the full Privacy Policy.

For anything time-critical, flights, gates, entry rules, always confirm with your airline or the official authority.