Last updated August 5, 2026
Ruta Travels ("Ruta Travels," "we," "us," or "our") built the Ruta Travels app as a commercial service. This policy reflects our commitment to your privacy: we keep your information on your device wherever possible, and we do not sell your personal information. It explains what information the app handles, where it lives, and the limited cases where it leaves your device.
Ruta is built to keep your information on your device. You do not create an account to use Ruta, and we do not build a profile of you. Your trips, preferences, and history live locally on your phone. Sensitive travel-document details are encrypted in your device's secure Keychain and never leave it. A few features need to contact outside services to work (live flight status, maps, weather, translation, and AI), and in those cases we send only what is needed to answer the request, and we do not retain it afterward.
The following stays on your device and is not sent to our servers.
Trips and itineraries. Flights, hotels, rental cars, trains, and activities you add.
Preferences. Language, units, accessibility settings, notification choices, and app mode.
Flight history and saved details. Flight numbers, confirmation numbers, times, and addresses you enter or import.
Parking location. The spot, note, and photo you save to find your car.
Travel-document numbers. Passport, visa, Known Traveler (KTN), and Global Entry numbers are encrypted in the device Keychain and are never transmitted to us.
A random app identifier. A device-generated ID with no name, email, or location attached, used only for the anonymous analytics described below.
Each permission is used only for the purpose below, and only when you use that feature. You can grant or revoke any of them in your device settings.
Location, while in use. To detect your current airport, estimate when to leave, and show nearby places. Not accessed in the background.
Camera. To scan a boarding pass and, where supported, for indoor LiDAR navigation. Used only when you start those features.
Microphone. To power voice search, used only while you are speaking to it.
Photo library. To let you upload a boarding pass or itinerary image.
Calendar. To add your flights to your calendar when you choose to.
Notifications. To send the flight and trip alerts you turn on.
To provide certain features, the app sends the minimum necessary data to us and/or a third-party provider, uses it to answer that single request, and does not retain it afterward.
Flight tracking. The flight numbers you track are sent to our flight-data providers to return status, gate, and schedule information.
Nearby places, directions, and when to leave. Your approximate location and place queries are sent to our servers and our maps provider solely to return those results. We do not store or retain your location after the request completes.
Weather. The airport or destination location is sent to our weather provider to return the forecast.
Translation. Text you translate is sent to our translation provider.
Currency conversion. Exchange rates are fetched from a rates provider; the amounts you enter stay on your device.
AI features and email import. Described in the two sections that follow.
Some Ruta features use artificial intelligence, provided by a third-party AI provider. These include destination briefings, reading an itinerary from a screenshot, PDF, or forwarded email, and the in-app assistant. When you use one of these features, the relevant content (for example, the itinerary image or text, or your question) is sent to that provider to generate a response. To reduce cost and repeat processing, identical AI requests may be de-duplicated using a one-way hash, which is not used to identify you. AI output can be wrong; for anything critical we point you to official sources, and we label AI-generated content in the app.
If you use forward-to-Ruta, forwarded booking confirmations (including their text, HTML, and any attachments such as PDFs or screenshots) are received by our inbound-email provider and our server, and the itinerary content is processed, including by our AI provider, to extract your flights, hotels, and other trip details. Pairing between your forwarded email and your device is anonymous. We use this content only to build your trip and do not retain the raw email after processing.
We do not sell your personal information. We share data only with the service providers needed to operate the app, and only as described above.
Flight-data providers. Flight status, gates, and schedules.
A maps and places provider. Nearby places, place details and photos, geocoding, time zones, and directions.
A translation provider. In-app translation.
A weather provider. Weather data.
An AI provider. AI features and itinerary parsing.
A currency-rates provider. Daily exchange rates.
An inbound-email provider. Receiving forwarded booking emails for import.
An error-monitoring provider. Anonymous crash and error diagnostics, configured to exclude personal information, so we can find and fix bugs.
An app-delivery and push-notification provider. App delivery and push notifications.
Each provider processes data only to perform its function for us and under its own terms.
We do not keep your trips, saved details, or travel documents on our servers, and Ruta has no accounts, so nothing on our servers identifies you. The limited data that does reach our servers is:
Anonymous usage counts. A random app identifier, with no name, email, or location, together with the dates it was first and last seen and which features were used, so we can see what to improve. This cannot be used to identify you.
Shared caches. Copies of third-party results, including flight status, weather, translations, and AI responses, kept briefly to speed things up and reduce cost. These are keyed by content, not by you.
A temporary import queue. When you forward a booking email, the extracted itinerary waits in an anonymous queue only until your device picks it up.
Crash and error diagnostics. Collected through our error-monitoring provider and configured to exclude personal information, so we can find and fix bugs.
We may also keep aggregate, non-identifying operational metrics, such as which destinations are popular.
Information stored on your device remains until you delete it or remove the app. Data sent to providers to answer a live request, such as location for nearby places or content for AI parsing, is not retained by us after the request completes. Providers may retain data briefly per their own policies to deliver and secure their service.
Ruta does not require an account. Your data lives on your device.
You can clear saved trips and details in the app, and deleting the app removes all locally stored data, including anything in the Keychain.
You can grant or revoke location, camera, microphone, photo, calendar, and notification permissions at any time in your device settings.
Depending on where you live, you may have rights to access, correct, or delete your personal information. Because your trips and documents live on your device rather than on our servers, they stay under your direct control. Contact us with any request and we will help.
We follow applicable local, national, and international privacy laws. Because your information stays on your device and only anonymous, unlinked data reaches our servers, there is no personal profile for us to sell or that you would need us to delete. Your on-device data is yours to remove at any time.
Ruta Travels is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. Where a higher age of digital consent applies, for example 16 in parts of the EU and EEA, that age applies instead.
Ruta offers an optional paid subscription with a free trial. Subscriptions are sold through Apple's App Store, and Apple processes all payments. We never receive or store your card number or billing details.
Apple, App Store. Processes your purchase, billing, and renewals under Apple's own privacy policy. You can manage or cancel your subscription anytime in your App Store account settings.
Our subscription-management provider. Confirms and manages your subscription status for us using an anonymous purchase identifier and your App Store receipt. It does not receive your name, email, or payment details.
We may update this privacy policy from time to time. We will notify you of any changes by updating the date at the top of this page.
If you have questions about this privacy policy, contact us at info@rutatravels.com.